To our valued customers and colleagues,

Compassion Senior Care is dedicated to ensuring our clients and Home Care Assistants are safe during the COVID-19 pandemic. On April 02, 2020 Compassion Senior Care enabled a feature on our Company’s Software for our Home Care Assistants to answer health-related questions regarding their Client and themselves. Once enabled, the Home Care Assistant will receive a prompt in the mobile app, at the time of clock-in, to answer four predefined pre-shift screening questions. Once the answers are saved, they will be shown under the Care History section of the Schedule. If any 1 or more answer is found to be affirmative, we will be notified immediately.

Compassion Senior Care is actively monitoring the progression of the coronavirus, COVID-19, to ensure that we have the most accurate and latest information on the threat of the virus.

While most cases of COVID-19 are mild, causing only fever and cough, a very small percentage of cases become severe and may progress particularly in the elderly and people with underlying medical conditions. Because this is the primary population that Compassion Senior Care serves, we understand your concerns and want to share with you how our company is responding to the threat of COVID-19.

We are following updates and procedures from Alberta Public Health, and federal and authorities. Here are 5 important steps from the CDC website to follow in order to prevent yourself and people around you from infection.

5 Tips to protect yourself and others:

1- Clean your hands often
Wash your hands often with soap and water for at least 20 seconds especially
after you have been in a public place, or after blowing your nose, coughing, or
sneezing. If soap and water are not readily available, use a hand sanitizer that
contains at least 60% alcohol. Cover all surfaces of your hands and rub them
together until they feel dry. Avoid touching your eyes, nose, and mouth with unwashed hands.

2- Avoid close contact
Avoid close contact with people who are sick. Put distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at higher risk of getting very sick.

3- Stay home if you’re sick
Stay home if you are sick, except to get emergency medical care. Learn what to do if you are sick.

4- Cover coughs and sneezes
Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow. Throw used tissues in the trash. Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

5- Clean and disinfect
Clean and disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.

If you have any further questions, please feel free to contact us at or 403.452.6252. We want to assure you that we are following all the necessary protocol to protect our clients and your loved one. We will continue to update you as more information becomes available.

Mark Atiyeh
Director / Owner

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