Questions About Home Care Assistants

What is the difference between hiring a Compassion Senior Care Home Care Assistant and hiring a private caregiver?  

Obtaining a Home Care Assistant through Compassion Senior Care takes the uncertainty and risk out of independently hiring a caregiver or assistant. Our Home Care Assistants are exceptional people demonstrating knowledge, experience, and compassion.  They are carefully selected based on background checks, appropriate education and experience, references, and a rigorous interview process.  All our Home Care Assistants are bonded and carry the necessary insurance coverage including Workers Compensation Insurance.  We provide our Home Care Assistants with orientation, ongoing training, evaluations, and access to a nurse 24 hours per day, seven days per week should Home Care Assistants require consultation and support regarding the care of the senior.  If a Compassion Senior Care Home Care Assistant is sick or unavailable, we have a substitute Home Care Assistant available.  

Are Home Care Assistant changes possible?  

As part of our FREE in-home consultation an assessment is completed to understand the needs of the senior and to create an individualized plan of care and services.  When we develop a plan of care and services we make every effort to match a Home Care Assistant who best suits the senior’s needs and preferences, including cultural and language preferences.  However, if the senior is not happy with the Home Care Assistant we have matched them with, the senior can request a different Home Care Assistant at any time and we will do our best to accommodate this change.   

If you have any additional questions about our Home Care Assistants please contact us.

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